Ten Tentacles » Blog Archive » Sometimes I wish she was you…

Sometimes I wish she was you…

October 18th 2006 in Journal

So, TechRestore just called. The hard-drive in my iPod is dying. Funny how Apple couldn’t figure that out. I really seriously wonder whether Apple looked at it at all in the two weeks they had it. When I got it back from Apple, it wasn’t even in working condition: the battery was completely drained, and I had to reformat and restore the hard-drive. After all of that it continued to fail (well, duh, the hard-drive was dying).

You might be thinking that I’m bad-mouthing Apple in general; I’m not. I’m bad-mouthing their tech guys. The ones over the phone were perfectly useless, and the ones who got my iPod in their sweaty little hands clearly didn’t know their asses from a hole in the ground. I guess it’s good that my other Apple hardware never fails (touch wood - scratch a stay). It makes me even less confident than before in purchasing their AppleCare Protection Plan on anything I buy from them. I mean, it might have cost me less over-all had I bought the plan, but Apple couldn’t find anything wrong with my iPod, so it really wasn’t worth it, was it? In the future I will simply go to a third-party authorized Apple technician. I got much better service and satisfaction.

I’d like to note that I shipped TechRestore my iPod on Monday of this week and they will be fixing and shipping it back to me today. I should have it on Friday. Now that’s service.

4 comments to...
“Sometimes I wish she was you…”

xerhino@livejournal
wrote on October 18th, 2006

Hey, maybe they’ll ship it back with a windows virus.

jrah@livejournal
wrote on October 18th, 2006

Funny, my iPod’s drive died too. But I walked into the Apple Store and handed it to a “genius” with 7 hours left on the warranty. They gave me a new one right there. Two more years on it.

sidelobe
wrote on October 18th, 2006

A co-worker’s iPod’s drive was dying. He read that if you drop it from about 3 inches onto a hard surface, it just might get better. No good explaination as to why. He tried it. It worked. YMMV.

sidelobe@livejournal
wrote on October 18th, 2006

See this.

Help me get away from myself…

Click Image for Larger Version
Here’s a little experiment I did today. Not sure exactly why I did it, and I really didn’t have a finished product in mind when I started, but here it is. Couple of things happening here besides the obvious cloning. I did a tilt-shift effect on it as well, and the [...]

Help me get away from myself…Previous Entry

She totally confused all the passing piranhas…

This actually happened yesterday, which makes it all the more cool. For those keeping score, that’s less than four days, round trip, to get repaired (from VA all the way to CA and back). Apple had it for more than two weeks and couldn’t find anything wrong with it. TechRestore had it less than twenty-four [...]

She totally confused all the passing piranhas…Next Entry